Phone & Voice Services

Voicemail in the Residence Halls

CallPilot Voicemail is free for students in the residence halls where an NIU number (753-xxxx) is provided (as in Northern View) or when ordered by the student.
This service is available only upon request  by calling 753-0600.


Voicemail (Access Number: 753-7300)

Helpful Hints and Tips

  • The * (star) key is a help key.  Although prompts are available at each step, you can get more information about what you can do by pressing the *.  The system will list available options.
  • Often, after you are familiar with the system, you know which key(s) to press without listening to the prompts.  You do not have to listen to the entire prompt.  Simply press the correct key to interrupt the prompt, and continue.
  • To stop, cancel, or exit, press the # key.  In the main menu, the # key will stop or exit from the mailbox.  If you press the # key while reviewing messages, or changing your greeting or password, you will cancel what you are doing or exit to the main menu.
  • You have a Message Waiting Light on your phone to notify you that you have messages in your mailbox.  When you are out, you may want to check your mailbox once a day.  Select a time each day to check your messages, so you will not miss any important calls!